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Open Mon-Fri: 8:00AM to 5:00PM, Sat: 8:00AM to 1:00PM

Client Services

Client Services

Our pet patients are obviously incredibly important to us, but so are you – their caretakers and parents and best friends. That’s why we offer a full menu of client-based services aimed at keeping you informed about your animal companion’s needs and how those needs might change over time. Client education is key to empowering you to take an active part in your pet’s care and to ensure that you and your furry family have many happy years together. If you have any questions about the services listed below, please get in touch!

Behavioral Counseling

Behavioral issues are the leading cause of pet parents abandoning their animals. At Chimacum Valley Veterinary Hospital, we believe in keeping owners and pets together. For that reason, we offer hour-long behavior counseling appointments with Dr. Amanda Ramage who is an experienced veterinarian and avid dog training enthusiast. These services address a host of problematic animal behaviors, including inappropriate urination or defecation, aggression, separation anxiety, and inappropriate chewing and barking. We’ll also help with introducing new pets into the household.

It’s important to recognize, of course, when medical issues are behind bad behavior, and our veterinarians can help get to the bottom of such situations. When a problem is more emotional than physical, we’ll work closely with you in developing a specific plan to help eliminate your pet’s unwanted behavior.

Nutritional Counseling

Pets are living longer, healthier lives than ever before and this is largely due to our expanded knowledge of the relationship between good nutrition to overall health.

At Chimacum Valley Veterinary Hospital, we understand that deciding on the proper diet for your animal companion can be confusing and overwhelming. Our nutritional counseling services take the guesswork out of what food is appropriate for your pet based on their breed, stage of life, and overall wellness.

For most pets, our recommendations include information on proper serving size and other feeding strategies to maintain optimal body weight and nutritional health. Animals with more serious nutritional challenges or chronic conditions, such as liver disease, intestinal problems, allergies, and diabetes, might benefit from a special diet and we can advise you on the best product for your pet.

We have access to a diverse inventory of prescription foods. If your pet requires a prescription diet that we do not carry, please let us know. We may be able to order it for you.

HomeAgain Microchipping

One of the worst things a pet parent can experience is the sinking feeling that comes with the realization that their best friend has gone missing. Only 17% of run-away dogs and 2% of cats make it back to their owners. And escapes from home are the number one cause of pet death in America. The team at Chimacum Valley Veterinary Hospital doesn’t want your pet to become a statistic.

To that end, we suggest you have your pet microchipped as soon as possible. With a microchip, your pet can be identified quickly and easily by animal control officers, shelters, or veterinary hospitals. Microchips are safe, unalterable, and permanent identification for pets, and the entire implant procedure takes less than 10 seconds. It’s also virtually painless.

We use the HomeAgain microchip system. The HomeAgain ID system uses microchips that register the animal with a unique identification number that is filed in a database with important contact information. This information can be updated at any time.

HomeAgain membership also offers other benefits such as proactive pet recovery and free access to ASPCA Poison Control, as well as access to the National Pet Recovery Database, Lost Pet Specialists, Rapid Lost Pet Alerts, Lost Pet Medical Insurance, Travel Assistance for Found Pets, and more.

Microchips are essential protection for your pet, even if they live entirely indoors. This technology helps reunite more than 15,000 lost pets with their owners every month. To get your pet “chipped,” give us a call at (360) 385-4488.

Health Certificates & Traveling with Your Pet

If you’re going to be traveling across state lines and plan to take your pet with you, it’s important to be aware of exactly what will be required for your animal companion to make the trip.

The veterinarians at Chimacum Valley Veterinary Hospital are USDA-accredited and can assist you in getting your pet ready for your trip, including assessing whether they’re healthy enough for travel—especially for the rigors of an airline flight.

Travel for pets requires health certificates, and some countries require proof of additional vaccinations and testing. You will find the certificate and other information about what’s required for your pet to travel at the Animal Plant Health Inspection Service (APHIS) page from the U.S. Department of Agriculture (USDA). While the certificate must be prepared by a USDA-accredited veterinarian, the requirements for entry are established by each individual country. We can provide health certificates for domestic travel, including Hawaii, and travel to Canada or Mexico only.

Once your veterinarian completes the health certificate, it will need to be submitted for endorsement by mail or in person at your local USDA-APHIS Veterinary Services Export Service Office. There is an endorsement fee based on destination requirements.

The USDA suggests a minimum 10-day time frame for completing health certificates; however, many airlines require that health certificates be completed no more than 10 days prior to travel. You’ll need to contact your specific airline to find out their policy.

If you’re traveling with your pet from state to state, there may be some health and documentation requirements. Your first step should be checking the USDA-APHIS page for interstate travel.

If you have further questions or want to schedule an appointment for your pet prior to travel, call us at (360) 385-4488. Bon voyage!

House Calls

While Chimacum Valley Veterinary Hospital is a safe, welcoming, and state-of-the-art facility, we understand that some of our clients prefer their pets be seen at home, and we’re more than happy to go the extra mile – literally – to come to you so that your animal companion is as comfortable and relaxed as possible.

House calls cover a wide range of care, including wellness examinations, vaccinations, and blood draws for lab testing.

If you’d like to take advantage of this service, call us at (360) 385-4488 to schedule an appointment.

End of Life Counseling & Euthanasia

Making the decision to relieve a pet’s suffering with euthanasia is a difficult one. At Chimacum Valley Veterinary Hospital, our veterinarians and staff are committed to supporting families during this process. As pet parents ourselves, we have gone through it and know how devastating saying goodbye to a beloved pet can be.

Our compassionate team has the heart and the skill to help make the experience as peaceful and smooth as possible. We’re happy to advise you on creating an end-of-life plan, and we offer in-home euthanasia on a case-by-case basis.

If you have any questions about our euthanasia services or if you’d like to consult with one of our veterinarians about the best option for your loved one, please don’t hesitate to call us at (360) 385-4488.